How to connect Twilio SMS numbers to your Zoho CRM and LogixOne Chat

How to connect Twilio SMS numbers to your Zoho CRM and LogixOne Chat

🧩 Overview

If you're using Zoho CRM and have a Twilio SMS number, you can connect the two in just minutes using the LogixOne Chat extension from the Zoho Marketplace.

This integration lets you send and receive SMS directly from your Leads and Contacts within Zoho CRM—keeping all conversations logged and visible to your team, exactly where you need them.


📦 What You’ll Need

Before you begin, make sure you have the following:

  • ✅ A Zoho CRM account (with admin access)

  • ✅ A Twilio account with a valid SMS-enabled number (Sign up here)

  • ✅ Your Twilio Account SID and Auth Token

  • ✅ The LogixOne Chat extension from the Zoho Marketplace


🎥 Watch the Setup Video

We’ve kept things simple. No long guides—just follow the steps in this quick video and get messaging in under 5 minutes.

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💡 Why Use LogixOne Chat + Twilio?

  • 🚀 Send SMS instantly from Leads and Contacts

  • 📝 All conversations logged automatically in Zoho CRM

  • ⚙️ No coding or complex setup required

  • 🌐 Built on Twilio, the world’s leading communications platform


📬 Need Help?

Clearscope Solutions is here to support you.
📧 Email: info@clearscope.solutions
🌐 Website: https://clearscope.solutions
📱 Facebook: facebook.com/clearscopesolutions
💼 LinkedIn: linkedin.com/company/clearscope-solutions